Way to Go, Boss!
While a growing business often equals bigger profits, it also can mean more legal protection for employees, and as a result, greater aggravation for the employer. You see, as a business expands, federal...
Emotional Rescue
Whom would you rather work with: a smart person who's emotionally unstable, or a smart person who's on an even keel? There's really no doubt, is there? Intuitively, we know who succeeds in business and...
Road Trip
Sitting at his desk, Jack Gabelhausen smiles as he recalls snippets from a recent business trip: the collective growl of gleaming, V-twin engines; the faint smell of spent fuel breezing through the hot...
Solutions A-Go-Go
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Virtual Meetings
The scenario: You are the director of meetings for the National Widget Company. The CEO comes to you and tells you that, due to budget cuts, the board of directors meeting needs to be held online rather...
Get Connected
You're on a site inspection and the technical terms are flying: room block, peak-night pick up, F&B, attrition. It's okay, though; the sales rep is speaking your language. Then, brimming with pride, she...
Here Come the Kids
At college in the late 1970s, I spent hours in the computer room, typing punch cards and then waiting for my "batch" to run. A confession of a dinosaur? Undoubtedly. But it shows just how much things...
Powder-Packed Meetings
There's no question about it: Participation in winter sports this year is up. Especially for extreme sports like snowboarding, which is beginning to outshine downhill skiing in popularity. John Briner,...
Stop the Brain Drain
Ever hear of the "half-life of knowledge"? Simply put, it means that half of what you know now will become useless in a certain period of time. With today's information explosion, this can happen in...
Who Are You?
In recent years, there has been a great deal of debate over what constitutes guest room attrition. However, a fundamental issue at the heart of every hotel agreement is seldom addressed with any degree...