Is the Staff Up to Snuff?
There's more to a site inspection than guest rooms and square footage. Quality of staff is crucial, so evaluate them too.
Is the Staff Up to Snuff?: How to conduct an on-property staff inspection
There's more to a site inspection than guest rooms and square footage. Quality of staff is crucial, so evaluate them too
Labor Pains End in SF, Chicago
One of the longest, most bitter labor disputes in recent hospitality history ended in mid-September when hoteliers and the union representing local...
Mistress of Puppets
It's young. It's old. It's male. It's female. It's straight, gay, Latino, Asian, Caribbean, Italian, Jewish, Irish, black, white, red, gold, silver,...
Motivating The Troops
The recruits are gathered for another early morning session of CMD Boot Camp. Boot Camp (the CMD stands for "Crowne Meetings Director") is a four-day...
Naughty or Nice?
It's holiday time, when companies throw parties to thank their employees for their hard work during the year, and employees are more than ready to relax...
Passport Requirements
Antigua & Barbuda (202) 362-5122
Ray of Hope
Successful Meetings: Will the requirement for Americans to get passports to cross borders in North America be a boon for all international meetings?