Meeting professionals have long relied on destination management companies for tasks such as booking transportation or tours in a host city, but these agencies can provide much more than that. Today's DMCs offer a full and often surprising range of services, including risk mitigation and incorporating corporate social responsibility into a program.
DMCs make it a point to play off their inside knowledge of a host city, knowing the best vendors to work with, where to find the city's hidden gems and what to do in the event of an emergency. For overworked planners organizing out-of-town events, such agencies provide a lifeline to getting the job done.
"We're the boots on the ground in local destinations," says Dan Tavrytzky, managing director of the DMC Network, a consortium of independently owned DMCs around the world. "We know what's new, what's old, what's opening, what's closing, what's been successful and what hasn't been successful."
Being an extension of the planner's team is their specialty. "We're in an age where information is readily available at your fingertips, and I think many meeting professionals think they can do a lot of things on their own," says Robyn Bass, CEO of Maple Ridge Events, a Nashville-based DMC and member of Hosts Global, an international DMC consortium. "But we've seen some real horror stories with planners trying to do it all themselves in a destination they're not familiar with. And let's face it - these are live events. There's always something that doesn't go the way you want it to go."
Read the full feature at NorthstarMeetingsGroup.com.