How to Manage Vendor Payments and Refunds in the Age of Coronavirus

The escrow process can be used as a way to manage financial risk for meetings.

As the COVID-19 pandemic has temporarily halted the global face-to-face meetings industry, planners have spent a significant portion of their time cancelling or rescheduling meetings - and in many cases, chasing deposit funds that suppliers and venues no longer had at their disposal. 

As part of our coverage of contractual and financial solutions that might help protect future meetings investments, Northstar Meetings Group spoke with Liz Holtby, vice president of operations at Toronto-based Meeting Escrow, to learn how the firm applies the escrow process to meeting planning. Read the full story on for tips on how to handle vendor payments and refunds amid coronavirus.