How to Ensure Attendee Safety at In-Person Meetings

Mary-Ann Urbanovich discusses how the Pandemic Compliance Advisor designation makes health an enduring priority.

As more face-to-face events resume, health protocols should be considered in every stage of planning. Efforts to establish best practices are ensure that they are being followed bring a new set of responsibilities to the process, from the earliest stages of venue selection through post-event follow-up. This imperative led three meeting planners to develop the Pandemic Compliance Advisor certification, which trains industry professionals on the specific, practical steps needed to keep their attendees and staff safe, even as conditions are changing rapidly.


On this episode of Eventful: The Podcast for Meeting Professionals, we speak with Mary-Ann Urbanovich, MS, CMP-HC, meeting manager at healthcare education company HMP Global. Last year, Urbanovich and two fellow healthcare meeting planners — Heather Seasholtz, director of Americas operations for the Drug Information Association; and Shannon Majewski, education program coordinator for the department of pathology at Medical College of Wisconsin — saw a need in the industry for a program that provided members with an end-to-end understanding of how to ensure event safety in the midst of a pandemic. They launched the three-hour PCA course in beta form last October and more than 2,000 industry members have taken part since (the next course takes place June 4, and Eventful listeners can sign up for 15 percent discount with the code NSM15).

Here, Urbanovich shares how the PCA program was developed (3:00), why organizations should include a pandemic compliance advisor as a distinct member within their planning team (9:45) and how best practices in attendee health continue to evolve as face-to-face meetings return (20:20).

Listen to the in-depth conversation in our latest episode of Eventful: The Podcast for Meeting Professionals, and remember to subscribe on Apple PodcastsSpotifyStitcherGoogle Podcasts and anywhere else you listen to podcasts. 

This episode is brought to you by Visit Long Beach. Long Beach Live. Revolutionizing the Event Industry.