Management

Frame of Reference
No doubt about it -- we're still navigating some tough economic times. Increasing your client base is more important than ever, but you just don't have the budget to spend a lot of money on growing your...
By Maribeth Kuzmeski
Holiday Gifts for Travelers
Pocket Flashlight. In case of emergency, it's easy to always have a light with you with this credit-card-sized flashlight. The two bulbs will never burn out and the nonreplaceable batteries will last 10...
Inside Their Heads
Some hotel fees and charges are a mystery (and sometimes a nightmare) to meeting planners. Many wonder who thought up attrition, and how resort fees and other service charges became staples of the...
By Joshua L. Grimes
Life's Liquid
It may not be the official nectar of the gods, but it ought to be. "Olive oil, first used by the ancient Greeks and Romans in cosmetics and perfumes, and later as a medicinal cure-all, has been the...
By Michelle Gillan
Of Eagles and Angels
Like so many event organizers last year, Rich Berlin canceled his get-together after 9/11. "It just didn't seem appropriate to hold it," he says of the yearly fall golf tournament he holds to benefit...
By sara j. welch
Rhymes With Quiet? Hardly
It's a meandering but impressive walk from the elevator bank to the corner office on the 39th floor of 200 West Madison. The path winds around a few corners, coming upon glass-walled conference rooms,...
By Rob Carey
Small Steps
A series of events conspired to induce corporations to tighten their belts throughout 2002, most notably a global economic slowdown and increased security concerns. Corporations cut back on travel and...
By irene korn
That's Show Biz
Are trade shows becoming dinosaurs? Observers of several recent big-name exhibitions might think so. In October, New York City's Internet World, which in past years had filled the Jacob K. Javits Center...
By sara j. welch
3 Reasons Air Transportation Just Got Tougher
When the conversation comes around to airlines, Brien Jones gets a bit grumpy. "It's a whole new ball game dealing with them, and a major concern for us," says Jones, who manages conferences,...
By Marc Boisclair
Caught in the Web
Patent infringement claims have long been a high-technology battlefield. This summer, Software Management Inc. (SMI) of Pittsburgh brought the patent war home to meeting planners.
By Michael Goldstein and Tyra Hilliard
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