Weather-related travel delays are business travelers’ No. 1 obstacle while on the road, according to a new study of business-travel snafus by the Global Business Travel Association (GBTA).
Published yesterday, the study — Business Traveler Mishaps: The Real Risk of Business Travel — found that during the past 12 months, 75 percent of business travelers encountered a hiccup on their trip. Weather delays were the most common such hiccup (54 percent), followed by delayed flight/train departure (48 percent), airplane incident such as mechanical issue or late arrival (40 percent) and missed connecting flight (16 percent).
Travelers’ top concerns, meanwhile, are location of hotel (50 percent), airline safety record (36 percent), safety of ground transportation (35 percent) and knowing who to call if issues arise (34 percent).
“Delays, cancellations and mechanical issues are an unfortunate, unpredictable aspect of business travel,” GBTA vice president of research Joseph Bates said in a statement. “Travel managers face all of these challenges and leading companies are working to address these issues. This research looks to provide travel managers with data that can help them uncover new methods and polices to ease stress for their business travelers.”
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