After a series of incidents with its ships — beginning with the February fire aboard the Carnival Triumph, which left passengers stranded at sea for five days last month, followed by subsequent issues aboard the Carnival Elation, the Carnival Dream and the Carnival Legend — Carnival Cruise Lines has cancelled 12 cruises as part of a “fleetwide comprehensive operational review,” it announced yesterday in a statement on its Facebook page.
The 12 cancelled cruises include 10 Caribbean trips aboard the Carnival Triumph, which will be out of commission until June 3, and two European trips aboard the Carnival Sunshine, which is currently undergoing a multi-week dry dock to complete a full-ship makeover and will return to service May 5.
Guests on the affected itineraries will receive a full refund, reimbursement for non-refundable transportation costs and a 25 percent discount on a future cruise.
“We sincerely regret canceling these cruises and disrupting our guests’ vacation plans,” Carnival President and CEO Gerry Cahill said in a statement. “We are fully committed to applying the recommendations stemming from our fleetwide review and to make whatever investments are needed despite the difficult decision to impact people’s vacations.”
Cahill went on to stress that all Carnival ships currently in operation are safe. “I would like to provide continued assurances that all of our vessels have fully effective safety systems, equipment and training in place,” he continued. “Additionally, our ships receive regular inspections from the United States Coast Guard and other regulatory authorities. The changes we are implementing are focused primarily on improvements to better support continued power and hotel services should unexpected issues arise. In addition, we are applying new learnings and making enhancements in the area of fire suppression and extinguishing. Going forward, the review will focus on the balance of our fleet. While this process will take time, it is our highest priority and has the full support and resources of Carnival Cruise Lines and Carnival Corp.”
For a recap of last week's top stories, check out MeetingNews Minute:
> Watch More Videos