Meet Smart
Successful Meetings University (SMU) Caribbean & Islands event took place in Puerto Rico. The four-day event was held from July 9-12, 2012, at the Gran Melia Golf Resort Puerto Rico, located on Coco Beach, and welcomed a total of 28 meeting planners and 29 different industry suppliers from throughout the Caribbean.
“I was delighted to finally discover the pulse and beauty of Puerto Rico during the SMU in Puerto Rico,” says attendee Teri Knebel, director of sales and marketing for Wichita, KS-based Incentive Management. “The learning format combined a weekend of short sessions, individual meetings with informed suppliers, and tour and dining experiences while traveling with industry peers.”
Fellow attendee Mitchell Klein, vice president of retail services for Alpha Marketing Corp. in White Plains, NY, echoes Knebel’s sentiments on SMU Caribbean & Islands: “From the meeting in Puerto Rico, we booked four incentive trips, two of which will take place in Puerto Rico.”
Together, the group of planners and suppliers explored Puerto Rico, from Coco Beach to the historic cobblestone streets of Old San Juan. A local destination management company, Dragonfly Adventures, also helped to arrange a private catamaran snorkeling excursion, as well as a rainforest ziplining activity for the group.
The next SMU Caribbean & Islands event is scheduled for Oct. 26-29 in Cartagena, Colombia

Driving down the highway from the Luis Munoz Marin
International Airport (SJU) toward one of the islands, many
resort attendees will get the distinct feeling that they aren't
in the United States anymore. But they won't be quite sure they
are entirely out of it, either. The more time attendees spend
in Puerto Rico, the more they will begin to realize that for
all of its similarities - and ties to the U.S. - this possible
51st state is still very much a destination all its own, with a
culture and history you can't find anywhere else. In Puerto
Rico, meeting attendees will feel both at home and truly
transported - all at once.
"Since the 1500s, Puerto Rico has been a major meeting place in
the Caribbean," explains Neil Mullanaphy, acting president,
CEO, and senior vice president of sales for the Puerto Rico
Convention Bureau (PRCB). "Culturally, this is very
significant. North Americans, South Americans, and Europeans
all felt comfortable in one central location right in the heart
of the Caribbean, and that really sets us apart."
Teri Knebel, director of sales and marketing for Wichita,
KS-based Incentive Management, says she was thoroughly
impressed with what she found in Puerto Rico, especially with
its attractions, both natural and manmade. "With strong air
connections, the ability to remain within the U.S., a new
highway for quicker access to resorts, first-class tour and
transfer operators, a colonial city with forts, and hopping
nightlife, you have a destination for successful meetings," she
says.
"Smooth" Meetings
The PRCB prides itself on delivering "smooth meetings."
Logistically speaking, holding a meeting in Puerto Rico is very
easy, especially for U.S.-based organizations. "No passports
are needed," says Mullanaphy. "There is no customs or
immigration; they're on home soil." The destination is also
accustomed to hosting meetings and conferences on a global
scale. Last October, the capital city of San Juan was the site
of the 51st International Congress and Convention Association
(ICCA) Congress. San Juan is also the home of the largest
convention center facility in the Caribbean, the Puerto Rico
Convention Center. In total, the island offers more than 1.3
million square feet of meeting space and more than 14,000 guest
rooms.
Air accessibility is also abundant. Eight different airlines
offer 61 daily nonstop flights to San Juan from 21 U.S. cities.
JetBlue, which took over the new Terminal A at SJU last May,
has 40 daily departures from the airport and serves many major
U.S. cities.
Hotel Development Continues
Hotel development in Puerto Rico is also varied, and is
increasingly becoming more sophisticated and upscale. Last
December, Dorado Beach, A Ritz-Carlton Reserve, opened on the
former site of the Dorado Beach Hyatt Hotel. One of only two
Reserve properties in the world, it sits along three miles of
coastline where Laurance Rockefeller built his dream resort.
The intimate 100-room, 14-suite hotel has a full-service spa, a
restaurant from famed chef Jose Andres, three championship golf
courses, and plenty of indoor and outdoor meeting space,
including Su Casa, a 6,000-square-foot villa for private
events.
In October 2012, the historic Condado Vanderbilt reopened after
a $270-million renovation and expansion project that was 20
years in the making. The Spanish Revival-style hotel, which was
originally built in 1919 by Frederick William Vanderbilt, is
where Errol Flynn, Bob Hope, and President Franklin Roosevelt
previously stayed. It has 15,000 square feet of meeting space
and 323 guest rooms and suites.
Also in San Juan, four Hilton properties - the Conrad San Juan
Condado Plaza, El San Juan Resort & Casino, Caribe Hilton
San Juan, and the Condado Lagoon Villas at Caribe Hilton - are
offering a special "Puerto Rico Plus" package through Dec. 31.
It includes a 5 percent master rebate, a Triple Meeting Planner
Bonus in HHonors Points, and a one-hour authentically Puerto
Rican welcome reception.
East of San Juan, a number of beachside resorts also cater to
meetings groups. El Conquistador Resort offers more than
100,000 square feet of meeting space and access to its very own
private island, Palomino Island. The 100-acre island, which is
easily accessed via catamaran, is a perfect venue for
final-night dinners and beach parties.
The Gran Melia Golf Resort Puerto Rico features a total of
36,918 square feet of indoor and outdoor meeting space, as well
as 486 oversize junior suites, including 96 RedLevel suites and
six RedLevel Oceanfront Garden Villas with added services and
amenities. "The Gran Melia is a lovely tropical setting," says
Knebel.
The Wyndham Rio Mar Beach Resort & Spa has 48,00 square
feet of meeting space, an on-site 7,000-square-foot casino, and
600 rooms and suites.