Risk Management Trends for 2017

trump meetings

Recently, Successful Meetings sent a survey out to our readership asking them to tell us what they felt were the most important trends that would be impacting the meetings industry in 2017. Of the respondents 47 percent were corporate planners, 34 percent worked for associations, and 19 percent were independent or third party planners. Of that pool, 47 expect Trump Administration policies to make it harder to plan international meetings. Here's what else they had to say:

Threats most likely to disrupt a meeting

Weather events (hurricanes, snow storms, etc...): 76%
Negligence or mistakes made by your supplier partners: 22%
Potential terrorist attacks: 21%
Local crime at the destination: 18%
Passage of discriminatory laws against a specific group of people: 13%
Health scares such as Zika: 11%

Most helpful suppliers when a meeting is disrupted

Hoteliers: 57%
Convention & Visitor Bureaus or DMOs: 24%
Destination Management Companies: 9%
A/V or production companies: 6%
Airlines: 4%

Effect of Trump policies on meeting attendance

Will make it harder for international attendees to enter the U.S.: 40%
They will have no effect: 31%
Will improve the transportation infrastructure, benefiting domestic meetings: 12%
Will make it harder for U.S. attendees to attend events outside of the U.S.: 7%
They will make international destinations less safe for meetings: 5%
They will make domestic destinations less safe for meetings: 5%

Organizations' commitment to risk management policies for meetings

Have a risk management policy in place and are planning to update it: 36%
Have a risk management policy in place but are not planning to update it:  24%
Planning to develop a risk management policy: 22%
Have no policy and are not planning to develop one: 18%

Areas for Improvement in existing risk management policies

Better communication regarding risk with attendees: 42%
Better communication regarding risk with suppliers: 35%
Better communication regarding risk with meeting decision makers:  34%
More meeting staff training: 35%
More destination research: 25%
More input from local law enforcement at the destination: 23%
More security staff onsite: 20%
More supplier staff training: 13%
Better vetting of supplier staff: 9%
More attendee screening: 6%

Safety risks most likely to make an organization cancel a meeting

A recent terror attack at the destination: 57%
Known terrorist activity in a destination: 56%
Local rioting and confrontation with authorities within a destination: 51%
Health incidents such as the Zika breakout: 39%
High crime rate of a domestic nature such as robberies: 31%
A recent non-political rampage shooting incident in a destination: 28%

Safety risks most likely to influence an attendee not to attend a meeting

A recent terror attack at the destination: 65%
Known terrorist activity in a destination: 59%
Local rioting and confrontation with authorities within a destination: 52%
Health incidents such as the Zika breakout: 47%
High crime rate of a domestic nature such as robberies: 41%
A recent non-political rampage shooting incident in a destination: 36%

Most challenging events to provide security for

Conventions: 54%
Conferences: 45%
Exhibitions: 40%
Trade Shows: 40%
Incentive Travel: 17%
Management/Board Meetings: 12%
Training Meetings: 11%
Marketing Events: 8%
Sales Meetings: 6%

Most challenging aspects of providing security for a meeting

Developing an overall risk management plan for an event: 62%
Keeping unauthorized people from crashing the event: 53%
Keeping attendees safe from identity theft: 28%
Keeping content safe: 27%
Collaborating with suppliers to develop a security plan: 24%
Vetting staff that service the meeting: 21%
Dealing with local police and authorities at the destination: 17%

Most challenging aspects of planning programs outside of the U.S.

Communications/language barriers: 50%
Overall costs: 46%
Security concerns: 42%
Travel time required: 38%
Understanding local customs: 32%
Fluctuating exchange rates: 22%
Passport requirements: 22%
Air access: 13%
Service levels: 11%
Lack of non-smoking hotel rooms: 6%

Effect terrorism has had on the willingness of key stakeholders to consider destinations outside of the U.S. as meeting sites

It has made them cautious, but still willing to consider international destinations: 35%
It has had no effect on their willingness to consider international destinations: 30%
It has made some of them unwilling to consider international destinations: 28%
It has made all of them unwilling to consider international destinations: 7%