by Matt Alderton | March 17, 2019
Across the country and around the world, hotels and convention centers are perpetually upping their game with renovation projects designed to make their facilities better equipped for the groups that meet at them. That's a good thing for groups. When construction interferes with meetings and events, however, work intended ultimately to make meetings better ends up making them worse.
"It's not unusual for building projects to fall behind schedule. If you're planning an event soon after a grand opening, take extra care to protect yourself and your group from the consequences of construction-related snafus," author Barbara Peterson advises in an article for Northstar Meetings Group.

According to Peterson, communication is the key to mitigating construction-related risks. Start, for example, by maintaining constant contact with the venue while it's executing the project. "Request a monthly update on the construction; this could be in the form of a general contractor's report, standard for larger projects," she says.

But don't take the venue's word on progress. "Check in regularly with local hospitality reps and more objective sources closer to the scene," Peterson advises. "Set up Google alerts for updates on both the city and the property."

And if communication fails, make sure you have a contract to fall back on. "Your contract should specify that if the work isn't done, the venue should be required to relocate your group at the property's expense to a comparable facility," Peterson concludes. "It's a good idea to have a short list of appropriate options in mind, should the move prove necessary. And specify the remediations you will receive if the hotel is open but delivers a subpar experience due to renovation woes."

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