Hilton Names Roosevelt New Orleans 'Hotel of the Year'
By Matt Alderton
February 22, 2013
Hilton Worldwide has recognized The Roosevelt New Orleans, a Waldorf Astoria Hotel, as its 2012 “Hotel of the Year,” the hotel announced yesterday.For a recap of last week's top stories, check out MeetingNews Minute:
The distinction was awarded based on “exceptional overall achievement” in key performance indicators within Hilton’s performance measurement system, which tracks the productivity of each Hilton-brand hotel with value drivers for operational effectiveness, revenue maximization, operations, customer loyalty, and team member learning and growth. The Roosevelt New Orleans — which was built in 1893 and offers 504 guest rooms and more than 60,000 square feet of meeting space — achieved 100 percent in all key areas.
“For more than a century, the Roosevelt has been one of the foremost symbols of New Orleans’ famous and passionate hospitality,” says Tim Benolken, senior vice president, Hilton Worldwide. “It is a thrill to recognize [the hotel’s staff] for their exceptional work and dedication to creating memorable experiences by combining a colorful local flavor with global sophistication.”
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